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JAIN DIGITAL HUB operates an e-commerce website serving individual retail customers (B2C) and business customers (B2B), including customers who may access account-based pricing or business purchasing features.
Privacy contact: Jaindigitalhub@gmail.com
Business address: GROUND FLOOR, SHREE BHALLABH MARKET, 10-B, NANDPURI RD, NEAR AGARSAIN VIKAS TRUST, HAWA SADAK, SHARMA COLONY, BAIS GODAM, JAIPUR, RAJASTHAN – 302006, INDIA
Please use the subject line “Privacy Request” for requests about your personal information.
Depending on your interaction with us, we may use personal information to:
We will process personal information for the purposes explained in this Policy and in any specific notice shown when information is collected. Where applicable law requires consent, we will seek consent through an appropriate method and explain the purpose. Some processing may be necessary to provide a service you request, complete a transaction, comply with legal obligations, or address permitted legitimate business and security needs under applicable law.
Where processing is based on consent, you may withdraw consent using the method provided with the relevant request or by contacting us. Withdrawal does not make earlier processing unlawful and may affect our ability to provide a feature or service that depends on the information.
We may send transactional messages about orders, delivery, account activity, support requests or other services you have requested. Where permitted and where required, we may also send abandoned-cart reminders or promotional messages. You can ask us to stop promotional messages by using an available opt-out instruction or contacting us. Even after opting out of marketing, you may still receive essential messages relating to an existing order, account security or legal obligations.
Our website may use essential cookies or similar technologies to keep sessions active, support login and cart functions, remember preferences, protect the website and help diagnose technical issues. If analytics, advertising or other non-essential tracking technologies are used, we will provide notices and choices where required by applicable law. You can also manage cookies through your browser settings, although disabling some cookies may affect website functionality.
We do not sell personal information to third parties. We may share information, limited to what is reasonably needed, with:
Service providers may process information on our behalf under appropriate arrangements. We aim to share only information needed for the relevant purpose. The actual providers used may change as our website and operations evolve.
For business customers, we may process company details, GSTIN, authorised contact details, account identifiers, account status, pricing-group assignments, purchase history and transaction records to administer business accounts and apply the relevant commercial terms. Business information may still include personal information when it identifies an individual.
If you submit a product review, your rating and review text may be published after moderation. Where enabled, we may label a review as a verified purchase if our records support that status. Do not include phone numbers, email addresses, home addresses, payment information or other private details in a public review. We may remove or edit content to address spam, abuse, unlawful content or accidental disclosure of personal information, subject to applicable law.
We use reasonable technical and organisational safeguards intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. Measures may include access controls, staff permissions, security monitoring, backups and other safeguards appropriate to the information and systems involved. No website, network or storage method can be guaranteed to be completely secure. Please keep your login credentials confidential and notify us if you suspect misuse of your account.
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including account administration, fulfilment of orders, customer support, warranty handling, dispute resolution, security and legal, tax or accounting requirements. Retention periods may differ by record type. When information is no longer required, we will take appropriate steps to delete it, anonymise it or otherwise handle it as permitted or required by law. Some records may need to be retained after an account is closed.
Subject to applicable law and verification of your identity, you may contact us to request access to, correction or updating of inaccurate personal information, withdrawal of consent where applicable, deletion of information that we are not required to retain, or help with a privacy concern. You may also opt out of promotional communications as described above.
To submit a request, email Jaindigitalhub@gmail.com with the subject “Privacy Request”. Tell us what you are requesting and provide enough information for us to locate the relevant account or transaction. Do not send passwords or unnecessary identity documents. We may ask for proportionate verification before acting. We will respond within the period required by applicable law. If we cannot fully comply, we will explain the reason where legally appropriate.
Our website is intended for people who can lawfully make purchases or use the services offered. A parent or lawful guardian should contact us if they believe a child’s personal information has been provided to us. We will handle such information in accordance with applicable law, including any consent or other requirements that apply to children.
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, not this Policy. Please review those policies before providing information to a third party. We are not responsible for the privacy or security practices of independent third-party services, except to the extent required by applicable law.
If we become aware of a personal-data breach, we will assess and respond to it and provide notices to affected individuals or authorities where and as required by applicable law. Any notice will describe relevant information about the incident and steps that individuals can take, to the extent required and appropriate.
We may update this Policy to reflect changes in our business, website features, service providers or applicable law. We will publish the updated version on this page and revise the “Last updated” date. Where required, we will provide additional notice or seek consent for material changes.
This Policy is intended to be interpreted in accordance with the laws of India, including applicable data-protection and consumer-protection requirements. This section does not limit any rights that cannot lawfully be excluded.